Control4
  • Draper, UT, USA
  • Full Time

medical, dental, vision, 401(k), STD, LTD, life insurance, ane more.


Break ground with Control4's Sales Operations team in this BRAND-NEW Channel Programs Sales Operation role. If you excel at defining processes, are a creative, out-of-the-box thinker and enjoy evaluating data then this position could be great for you.

The primary focus of this role is to own the structural support for our channel programs and provide the proper data to identify what is working, what isn't working, and where we can improve.  You'll evaluate data about our channel programs, sales process, CRM implementation, dashboards, reporting, market trends, and individual fields sales support.

If you JUST run reports or primarily act as an analyst, then this isn't the position for you.  However, if you can execute on the strategy behind creating the support structure of channel programs, author and drive the ability to present the results of our channel programs, and make recommendations that will strategically drive field sales organization through new and existing channel opportunities, then click apply now!

Being part of the Channel Programs group, you'll also be responsible to call individuals that have specifically requested information on our channel programs, or you'll call existing clients to offer guidance through partner onboarding. This requires communication utilizing WebEx and occasional face-to-face interaction. This individual must be very comfortable presenting and being a content expert, with the ability to overcome objections and effectively deliver channel program messaging to the field organization. The great news is that you don't have to close the sale, all you do is provide information about Control4 and then connect them back to our field sales organization and/or a Control4 dealer.

As a member of our sales operations team, you will be a critical cog in the sales organization to drive the direction and decision-making process behind our channel programs.  You'll work directly with the Director of Channel Programs to develop the strategy that will impact our Sales Directors, Area Sales Managers, Inside Sales Managers, and Lead Generation Specialists daily work activities. 

This is a new position in our organization, that means you get to help define the role and show the true value that it can bring. If you are looking for a massive professional growth opportunity, you've found it.  Join us and you can help drive the smart home automation industry as an integral part of building Control4's growing global brand and drive revenue for Control4 and our dealers.

ITEMIZED DESCRIPTION OF OPERATIONAL DUTIES:

  • Understand and use a hypothesis-driven approach to strategy development.
  • Provide clear, effective and organized written communications.
  • Defend strategic assumptions and process through critical reviews and leadership debates.
  • Build business cases for new concepts and business ideas.
  • Develop the support mechanism of channel programs that are imaginative, thorough, practicable, and consistent with the company strategic objectives
  • Generate insights from quantitative and qualitative data to explain implications for business strategy
  • Understand the bigger strategic picture, but also have the ability to deep-dive into the key strategic and tactical issues
  • Work independently to generate key strategic analysis, possess an aptitude for critical thinking, and also have the ability to present the insights from this analysis to senior leaders within the business.
  • Work collaboratively across organizational boundaries and with a globally based team

ITEMIZED DESCRIPTION OF SALES SUPPORT DUTIES:

  • Identifying revenue channel program market opportunities through communication, programs, and other activities as needed.
  • Collaborating with marketing, field sales, training, and product management to facilitate messages, campaigns, and offerings.
  • Conduct channel program WebEx calls with channel partners, fields sales organization, and Control4 dealers as a content expert. Then assign, delegate, and provide accountability for the sales process of channel programs.
  • Making outbound calls to current Control4 Dealers to explain channel programs and generate channel interest.
  • Respond daily to requests from channel partners, fields sales organization, and Control4 dealers.
  • Minimal travel expected in market to meet with channel partners, fields sales organization, and Control4 dealers.

NEEDED SKILLS AND EXPERIENCE:

  • com experience a must (Reporting, Dashboards, etc....)
  • Working knowledge of Key Performance Indicators

MINIMUM QUALIFICATIONS:

  • Bachelor's degree in a business related field.
  • 2-5 years experience with IT and business analytics
  • Outstanding customer service and/or sales experience.
  • Strong verbal and written communication skills, as well as a strong "phone" persona, are a must.
  • Strong organizational and multi-tasking skills, excellent problem-solving skills.
  • Computer skills required with knowledge of Microsoft Office products.
  • Detailed oriented, excellent follow-up
  • Self-starter, able to work well within a team.
  • Able to travel as needed, less than 25% overnight.
Control4
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